Returns are accepted within 2 days of delivery if the product is defective or damaged. Items must be unused and in their original packaging. Customized or personalized jewelry is non-returnable.
Return Process
To initiate a return, contact us at support@sarvakia.com with your order details and reason for return. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refund Process
Refunds will be processed within 7 business days after receiving the returned item. The refund will be credited to the original payment method within 7 business days.
Exchanges
Exchanges are available only for defective or damaged items. Approved exchanged products will be delivered with in 7 days